Amazon Business Features

 Amazon Business Features

GST Invoice for Input Tax Credit

Get GST Invoice and claim input tax credit on your business purchases, on select products

Get all your business purchases will receive a GST invoice, including GST number, your company / organization name and PO number. Save up to 5% - 28% on your business purchases by claiming GST input tax credit, on select products.

Business Pricing & Bulk Discounts

Business-only prices and bulk discounts on lakhs of items

Quantity Discounts are tiered pricing discounts only available to registered business customers on Amazon Business for their higher-volume purchases. We offer price slabs on multi-unit purchases on select products. Save more when you buy more.

Amazon's A-to-z Guarantee

Shop millions of products on Amazon with confidence anytime

The Amazon A-to-Z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller. Our A-to-Z Guarantee covers both the timely delivery and the condition of your items once received. You can report the problem to our team, and we will determine if you are eligible for a refund.

Easy Returns & Replacements

Return for a refund or a replacement for damaged and defective items

You may request returns for most items you buy from sellers listed on Amazon.in that are within the return window, except those that are explicitly identified as not returnable on the product detail page.

Fast, reliable shipping

Door-step delivery via Amazon’s world-class fulfillment network

Eligible shipping speeds and their charges are displayed based on the item(s) in your cart and the delivery address. If your cart consists items that are delivered directly by the seller and are not Prime eligible or Fulfilled by Amazon, you may be charged a different amount.

Business Analytics

Get insights into business spend and analyze with customized reports

You will only have access to reports or filters that you create, and the results you see will vary based on your account permissions. You can add or remove columns by selecting Adjust columns. The columns you can add or remove depend on the type of report you chose to create.

Amazon Business - Frequently Asked Questions

1. Why should I create an account on Amazon Business?
   As a business customer, you get access to more than 100 million products with 'business offers' on such products. A 'business offer' means you will get a GST invoice, allowing you to take tax credit. Further, you will also get business price and quantity discounts on many of these products. You will be able to enjoy the convenience of placing orders and getting those delivered to your doorstep in a timely fashion.
2. How do I become a business customer?
   To become a business customer, please go to www.amazon.in/business and register for a new business account. You can also convert your existing personal account on Amazon.in to a business account. After successful verification of your business credentials, you will be able to login in as a business customer and start buying.
3. Once I have registered my business account, can I immediately start purchasing for business eligible products?
   No, you cannot immediately purchase business eligible products. Once you have registered with us, we will review your application and verify your business account. This process may take a maximum of 3 business days. On successful account verification, you will then be able to view the business selection and place order for them.
4. What is your Return Policy?
   You may request returns for most items you buy from sellers listed on Amazon.in that are within the return window, except those that are explicitly identified as not returnable on the product detail page and/or Amazon.in Returns policy.
   Items are returnable if you've received them in a condition that is physically damaged, has missing parts or accessories, defective or different from its description on the product detail page on Amazon.in. You will be able to schedule a return from the Online Returns Center if accessed within the return window period. To learn more about Returns, Refunds and Replacements, please refer: Returns and Refunds.
5. What business specific details will be listed on the GST invoice?
   If you have placed a business order, the invoice will additionally have the business name, GST (if applicable) and/ or the PO number (if provided during ordering).
6. How can I pay for my purchases on Amazon Business?
   You can pay through credit/debit card, cash on delivery (COD) and netbanking. You can also use Amazon.in gift cards.
7. Can I get credit?
   We have tied up ICICI Bank to provide credit solution for business purchases to registered business customers on Amazon Business. Using the ICICI credit solution, you can avail a free credit period up to a maximum of 45 days. You can enquire about the solution by sending an SMS "BCINFO AMAZON" to 5676766 and ICICI Bank will get back to you within two (2) business days.
   You may also directly contact ICICI Bank on the following number to enquire about the details of the credit solution (available from 9 am to 6 pm on Monday to Friday):

   +91 7618770641

   Mr. Nithin V

   Relationship Manager

8. During the ordering process, I have encountered an additional page to enter PO number. What is this?
   PO number page is an optional field and you can continue with the checkout process by skipping this page. This page is added to help you keep a track of the orders placed by your organization/business.
9. What are the available delivery speeds and delivery charges?
   The delivery speeds available are between 2-4 business days or 4-7 business days or 5-14 business days. The delivery charges vary from seller-to-seller and are displayed on the product detail page and checkout pages. Sellers also usually display their delivery charges on their profile page.
10. I have converted my existing personal account on Amazon.in to a business account, now will the order delivery be free since I have subscribed to Amazon Prime?
    Yes if the seller offering the Business Eligible product has a Prime badge then the shipping will be free for your business order as well.
11. Is there any minimum order quantity or value on purchases made on Amazon Business?
    No, as of now, there is no minimum order quantity or value restriction currently on Amazon Business.
12. Can I de-register my business account?
    Yes, you can revert your business account to personal account. Please contact us to help you through the process.
13. How do I change/update the information in my business account?
    You will need to contact us to have your details updated/modified.
14. Can a Mobile Only Account, be converted to a business account?
    Yes, Mobile Only Account can be converted to business account. However you will be required to add an email address in order to complete the registration. Once the account is verified, you can either use your phone number or email address to login.

All the information available here are from Amazon.in and can be trusted.